Every unanswered call triggers an instant text with a booking link — so the patient hears from you in seconds, not never.
Industry research on practice phone systems suggests a meaningful share of inbound calls to dental practices go unanswered, concentrated around lunch, peak Monday mornings, and after-hours — exactly when patients are trying to book. Most callers who reach voicemail don't leave a message; they call the next practice instead.
The moment a call to your practice goes unanswered, an automated SMS is sent to the caller within seconds, apologising for the missed call and providing a direct link to book online. No one at your practice needs to notice the missed call or manually respond.
A call missed while reception is on lunch is texted back automatically, within seconds.
High call volume periods no longer mean callers hitting voicemail with no response.
Calls outside opening hours get an immediate text response rather than silence until the next working day.
A call to your practice goes unanswered.
An automated text is sent within seconds with a booking link.
The patient books directly, or replies with a question that's routed to your team.
The appointment syncs to your calendar automatically once booked.
Built on Twilio for SMS delivery and GoHighLevel for the automation logic, triggered directly from your existing phone line. No number porting or new phone system required.
20 minutes. No obligation. Real numbers for your practice, not industry averages.
Get My Free Dental Automation Audit →